Terms and Conditions

Effective Date: 17 May 2026

Welcome to Octus House (“Octus House,” “Company,” “we,” “our,” or “us”). By accessing our website, engaging our services, or entering into any project agreement with us, you agree to the following Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

1. Company Information

Octus House
Houston, Texas, United States
Email: hello@octushouse.com

Octus House is a creative production and marketing agency specializing in content creation, commercial production, photography, branding, consulting, and related creative services.

2. Services

Services may include, but are not limited to:

  • Creative direction

  • Brand strategy

  • Photography

  • Videography

  • Commercial production

  • Social media content creation

  • Marketing consulting

  • Editing and post-production

  • Licensing and content usage agreements

All services are governed by individual proposals, contracts, statements of work, invoices, or written agreements.

In the event of a conflict between these Terms and a signed client agreement, the signed agreement will control.

3. Booking and Project Confirmation

Projects are not officially booked until:

  • A proposal or service agreement has been signed (if applicable), and

  • Any required deposit or retainer has been paid.

Octus House reserves the right to decline projects at its discretion.

4. Payment Terms

Unless otherwise stated in writing:

  • A non-refundable deposit of 50% may be required before work begins.

  • Remaining balances are due according to the payment schedule outlined in your invoice or agreement.

  • Final deliverables may be withheld until full payment is received.

Late payments may incur:

  • A late fee of 1.5% per month (or the maximum allowed by Texas law), and/or

  • Suspension of active work until account balances are current.

Clients are responsible for all applicable taxes unless otherwise stated.

5. Revisions

Unless otherwise specified in writing:

  • Projects include up to two (2) rounds of reasonable revisions.

  • Additional revisions, major scope changes, or creative direction changes may incur additional fees.

Revision requests must be submitted within 14 calendar days of delivery unless otherwise agreed.

6. Scope Changes

Any work requested outside the original agreed scope may require:

  • A revised quote

  • Additional billing

  • Updated delivery timelines

Octus House reserves the right to pause work until scope changes are approved in writing.

7. Client Responsibilities

Clients agree to:

  • Provide timely feedback, approvals, and requested materials

  • Ensure they have legal rights to all assets, music, logos, imagery, and materials supplied to Octus House

  • Obtain required permissions for filming locations, talent, or third-party content unless otherwise agreed

Delays caused by the client may impact project timelines.

8. Intellectual Property

Unless otherwise agreed in writing:

Octus House Ownership

Octus House retains ownership of:

  • Raw footage

  • Unedited files

  • Project files

  • Working drafts

  • Production methodologies

  • Creative concepts not selected or purchased

Client Usage Rights

Upon full payment, the client receives the usage rights explicitly outlined in their agreement.

Ownership transfer, exclusive licensing, buyouts, or raw asset delivery must be agreed upon in writing.

9. Portfolio and Promotional Use

Unless otherwise agreed in writing, Octus House reserves the right to display completed work for:

  • Portfolio use

  • Marketing materials

  • Social media

  • Pitch decks

  • Award submissions

  • Industry publications

Confidential or embargoed projects will be respected when agreed in writing.

10. Cancellations and Rescheduling

Client Cancellation

Deposits are non-refundable.

If a project is canceled after work has begun, the client is responsible for:

  • Work already completed

  • Any non-recoverable production expenses

  • Any booked crew, talent, travel, or equipment costs

Rescheduling

Rescheduling requests are subject to availability.

11. Turnaround Times

Estimated delivery timelines are provided in project agreements.

Delivery timelines may be impacted by:

  • Client delays

  • Revision requests

  • Third-party vendor delays

  • Force majeure events

Octus House is not liable for delays outside its reasonable control.

12. Limitation of Liability

To the fullest extent permitted by law, Octus House shall not be liable for:

  • Indirect or consequential damages

  • Lost profits

  • Business interruption

  • Missed marketing opportunities

  • Platform algorithm changes or ad performance

Our total liability shall not exceed the amount paid by the client for the services in question.

13. Force Majeure

Octus House shall not be held responsible for delays or inability to perform caused by events beyond reasonable control, including but not limited to:

  • Weather

  • Natural disasters

  • Government actions

  • Labor shortages

  • Illness

  • Equipment failure

  • Internet or platform outages

14. Website Use

Users of octushouse.com agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access

  • Copy or reproduce site content without permission

  • Distribute malicious software or harmful code

All website content remains the intellectual property of Octus House unless otherwise noted.

15. Confidentiality

Both parties agree to protect confidential business, creative, and strategic information shared during the course of a project.

16. Governing Law

These Terms shall be governed by the laws of the State of Texas.

Any disputes arising under these Terms shall be resolved in the courts located in Houston, unless otherwise agreed in writing.

17. Changes to Terms

Octus House reserves the right to update these Terms at any time. Updated terms will be posted on octushouse.com with a revised effective date.

18. Contact Information

For questions regarding these Terms:

Octus House
Houston, Texas
hello@octushouse.com